Protection de la vie privée

Dans la présente Politique de confidentialité et les présentes Conditions d’utilisation, les termes suivants sont entendus comme suit, sauf indication contraire :
“Swissôtel Circle” means Swissôtel Hotels & Resorts’ exclusive, invitation only programme described at the uniform resource locator http://www.swissotelcircle.com;

“Content” means all information, documents, intellectual property, services and other material (including any software and links) available on the Swissôtel Website;

“Disclose” means the transfer or disclosure of Personal Information by Swissôtel Hotels & Resorts;

“Guests Sign Up” means the online form provided by Swissôtel Hotels & Resorts at the uniform resource locator http://www.swissotel.com/EN/Sign%20Up%20for%20Offers. htm or such other Internet address as Swissôtel Hotels & Resorts may specify;

“Mandatory Information” means information that Swissôtel Hotels & Resorts may ask you to provide on the Swissôtel Website which has been identified as mandatory, and without which Swissôtel Hotels & Resorts will be unable to process any request made by you;

“Online Reservations” means the online facility for Users to review and make room reservations at Swissôtel Hotels & Resorts;

“Optional Information” means information which Users may choose not to provide to Swissôtel Hotels & Resorts at their option;

“Parties” means Swissôtel Hotels & Resorts and the User, and “Party” means any one of them;

“Personal Information” means all personal information provided by the User to Swissôtel Hotels & Resorts, including but not limited to the User’s first and last name, title, mailing address, e-mail address, telephone and fax number, language, employer, business title, diverse preferences regarding accommodation and travel habits, credit card number and its expiration date, and other personal identifying information;

« Politique » fait référence à la présente Politique de confidentialité et aux présentes Conditions d’utilisation ;

“Process” means any use, storage or processing of Personal Information by Swissôtel Hotels & Resorts on the Swissôtel Website;

“Purposes” means Swissôtel Hotels & Resorts’ purposes for obtaining the Users Personal Information on the Swissôtel Website, including but not limited to:

1. determining the availability of Swissôtel Hotels & Resorts services;
2. arranging room reservations at Swissôtel Hotels & Resorts;
3. améliorer le confort de l’Utilisateur lors de séjours présents et futurs ;
4. informer l’Utilisateur de nouveaux produits, services ou offres qui pourraient, selon Swissôtel,
5. intéresser l’Utilisateur ; ou
6. any other purpose which Swissôtel Hotels & Resorts may from time to time determine;

“Swissotel Hotels & Resorts” shall where appropriate, be taken to refer to (a) any or all hotels or resorts operating under the Swissôtel name or brand; or (b) the entity owning, operating or managing the Swissôtel Website; or (c) the specific Swissôtel hotel or resort property that is the subject of or concerning any query, Personal Information, reservation or, payment submitted or made by the User or on his behalf, but shall not include the entity which hosts the Swissôtel Website or the server on which the Swissôtel Website resides.

“Swissôtel Website” means the website located at the uniform resource locator http://www.swissotel.com or such other Internet address as Swissôtel Hotels & Resorts may specify or register as the Swissôtel Website, and includes but is not limited to Online Reservations, Guest Sign Up and Swissôtel Circle;

“Trade Marks” shall mean, without any limitation, the “Swissôtel” and “Swissôtel Hotels & Resorts” names and trade marks, all names, trade marks and devices that are owned, registered or used by Swissôtel or are substantially similar to names, trade marks and devices owned, registered or used by Swissôtel, or are displayed on this Swissôtel Website.

« Utilisateur » fait référence à toute personne naviguant sur, visitant ou utilisant le Site Web Swissôtel ;

1. Les termes employés au singulier ou au pluriel comprennent également le pluriel ou le singulier.
2. Toute référence à une « personne » ou à une « entité » correspond à un individu, un propriétaire unique, un partenariat, une association ou une entreprise.
3. Toute référence à une « Clause » correspond à une clause de la Politique.
4. Les titres de la présente Politique sont là pour la seule commodité du lecteur et ne doivent pas être pris en compte dans l’interprétation de la présente Politique.
5. Toute référence au terme « comprendre » et « y compris » ne doit pas être interprétée comme ayant un effet limitatif.

1. By accessing and/or using the Swissôtel Website, you accept and agree to be bound by this
2. Politique. All Content available on the Swissôtel Website is subject to this Policy. If you do not agreed to this Policy, you may not use, access or submit information to the Swissôtel Website.
3. The Swissôtel Website shall be subject to the most current version of the Policy as may be applicable from time to time. Swissôtel Hotels & Resorts reserves the right to change, add to and cancel any or any part of this Policy without prior notice to you at any time, at Swissôtel Hotels & Resorts’ sole discretion, by posting a copy of the amended Policy on the Swissôtel Website.
4. La présente Politique est disponible en anglais et en français et, à tout moment, y compris en cas de divergence, la version anglaise prévaudra.

1. Swissôtel Hotels & Resorts wants you to know that we are as concerned as you are about the privacy of any information that you may provide to us through the Swissôtel Website. Swissôtel Hotels & Resorts makes every attempt to ensure that all our business practices that involve the use of your information are compliant with privacy regulations in the countries where we operate.
2. When you use certain online services of the Swissôtel Website, including but not limited to Online Reservations, Guest Sign Up and Swissôtel Circle, Swissôtel Hotels & Resorts may ask you to provide certain information which relates to you by filling out and submitting the online forms.
3. Accordingly, Swissôtel Hotels & Resorts wants to not only advise you of your privacy rights in relation to your use of our Swissôtel Website but also explain how we intend to respect them.

1. Selon le service que vous choisissez d’utiliser, nous pourrons vous demander de fournir des Informations obligatoires et des Informations facultatives.
2. Si vous ne fournissez pas les Informations obligatoires relatives à un service en particulier, nous ne pourrons pas traiter vos demandes.
3. Le fait de ne pas fournir les Informations facultatives n’a aucune conséquence.
4. Notre serveur Web reconnaîtra votre nom de domaine, mais pas votre adresse électronique.
5. We utilize ‘cookie’ technology in the public area of the Swissôtel Website to facilitate and increase your user experience of the Swissôtel Website by, for example, prevent the same User from making repeated enrolments in Swissôtel Hotels & Resorts’ Guest Sign Up.

1. We propose to Process the Personal Information provided by you to the Swissôtel Website for the Purposes.
2. There are no consequences if you do not consent to the Purposes, except where specified on the Swissôtel Website.
3. If you do not wish to have your Personal Information Processed for any of the Purposes then you will have the opportunity to indicate this in the manner set out at Clause below when you upon submitting any request to the Swissôtel Website.

1. Your Personal Information may, for the Purposes described above, be Disclosed by Swissôtel Hotels & Resorts to any or all of its subsidiaries, associated companies or affiliates wherever located in the world in whichever different jurisdiction they may operate, including but not limited to hotels or resorts operating under the Raffles or Fairmont name or brand, depending on which entity can best provide the information requested or products or services sought.
2. Swissôtel Hotels & Resorts will not Disclose your Personal Information to third parties which are not subsidiary to, associated or affiliated with, or part of Swissôtel Hotels & Resorts. Where a third party Processes your Personal Information on behalf of Swissôtel Hotels & Resorts then such Processing will be governed by a contract in the form required by law.

1. The Personal Information that you provide in connection with the Online Registration and Swissôtel Circle (‘Self Adaptable Data’) is protected in several ways.
   • Vos informations sont chiffrées lorsqu’elles se déplacent sur Internet.
   • Vous pouvez accéder à ces données à l'aide de votre nom d'utilisateur et d'un mot de passe. Mer
   • Nous vous conseillons de ne communiquer votre mot de passe à personne.
   • Your information is stored on a secure server that resides behind a firewall after your information reaches Swissôtel Hotels & Resorts.
   • The firewall is designed to block access to this data from outside Swissôtel Hotels & Resorts.
   • Inside Swissôtel Hotels & Resorts only selected Swissôtel Hotels & Resorts staff and contractors have access to the server via their password.
2. Les Informations personnelles et autres données que vous fournissez (par exemple, dans le cadre d’une réservation en cours), en dehors des Données adaptables, sont protégées de plusieurs façons. Since this information is not accessible from outside Swissôtel Hotels & Resorts, you will not be asked to select a User ID and a Password.
   • Vos informations sont chiffrées lorsqu'elles se déplacent sur Internet.
   • Lorsque vos informations arrivent chez Swissôtel,
   • your information reaches Swissôtel Hotels & Resorts.
   • The firewall is designed to block access to this data from outside Swissôtel Hotels & Resorts.
   • Only selected Swissôtel Hotels & Resorts staff and contractors have access to the server via their password.

1. Vos Informations personnelles ne seront conservées que pendant la durée permise par la loi.
2. Where Swissôtel Hotels & Resorts no longer requires your Personal Information for the Purposes, it may permanently erase your Personal Information without prior notice to you.

1. By providing your Personal Information and then pressing the [Submit Request] link, you freely consent, subject to a notification to the contrary provided in the manner provided below, to Swissôtel Hotels & Resorts Processing your Personal Information for the Purposes and, where necessary, the Disclosing of your Personal Information for these Purposes to any or all entities within Swissôtel Hotels & Resorts as well as its subsidiaries, associated companies and affiliates, wherever they may, from time to time, be located.
2. Si vous ne souhaitez pas que vos Informations personnelles soient traitées à l’une quelconque de ces Fins, vous devez indiquer vos préférences dans le corps d’un courrier électronique. If you wish to remove your Personal Information from our e-mail and / or direct mailing list providing you with information about new products and services or offers that we believe may be of interest to you, please opt out by checking the appropriate box when you provide your Personal Information to the Swissôtel Website.
3. You may at any time request Swissôtel Hotels & Resorts via e-mail to make available a copy of your Personal Information. Vous avez le droit d’accéder à, de mettre à jour, de modifier, de corriger ou de supprimer vos Informations personnelles et vos préférences à tout moment.
4. In your correspondence with Swissôtel Hotels & Resorts under this Clause, please indicate the location on the Swissôtel Website where you provided your Personal Information with as much detail as possible. Toute description inexacte retardera le traitement de votre demande.
5. Vous pourrez modifier certaines Informations personnelles vous-même. Pour cela, connectez-vous à votre profil à l’aide de votre identifiant et de votre mot de passe, modifiez les informations concernées et envoyez le formulaire modifié (sous réserve des instructions figurant sur la page Web en question). Vous devriez avoir accès à ces Informations personnelles, sauf en cas de maintenance ou d’interruption de nos serveurs, ou encore de force majeure.

1. You may contact Swissôtel Hotels & Resorts at the following email address: ask.us@swissotel.com
2. Swissôtel Hotels & Resorts may change, amend, delete or add to the Purposes for Processing at any time and in its sole discretion, and shall notify you of the updated Purposes where required to do so, as soon as practicable. Swissôtel Hotels & Resorts will also publish the most current version of the Policy on the Swissôtel Website.
3. Third party web sites to which the Swissôtel Website may link have separate privacy policies and data collection practices. Swissôtel Hotels & Resorts is neither responsible for the content of such web sites nor for such privacy and data collection practices.